We’re very proud of our reputation in the community. Add your voice to this page, or scroll down to see a random selection of how well we treat our customers.

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…I must add that I have never seen so many high-quality pianos across such a wide price range. No one can touch your selection.
Fred Engler, noted Chicago area pianist,
Yesterday I had the pleasure of performing on q beautiful 6.1′ Perzina grand. Known for its beautiful tone and sound, Perzina pianos enjoy an international reputation. This piano was fun to play and indeed had a gorgeous tone. It is a solid instrument and would use it for another concert.
Chris White, professional pianist,
When I got home I played my piano and you were right, it was spectacular! When I started to play, both the action and voicing reminded me how the Yamaha was 30 years ago – and I was blown away then! What a great feeling.
Don Campbell, a happy customer,
We’ve played many clubs in the Chicagoland area and we’re appreciative of all of our jobs but we are unanimous that your venue has been our favorite and most enjoyable place to play since I started this group two years ago.
Kurt Loeffler, professional musician,
I've spent a lot of time at Family Piano and Joplin's Java, and I always enjoy being there. The coffee is great, their performances and workshops are tremendous, and their dedication to providing opportunities for local musicians is highly commendable. I haven't had the need to buy a piano yet, but when the time comes, I will go to Family Piano.
Family Piano, Waukegan, IL and Kevin’s Piano Moving (847-395-7048)
Highly Recommended by Joan Brown, Gurnee, IL

When I was trying to sell my 40+ years, excellent condition Kimball piano, a neighbor recommended contacting Family Piano, Waukegan, IL. Although they could not take our piano at that time, Brendan Alviani sent me a full-page listing of other contacts and hints on how to sell it. After contacting all the resources, I sold my piano on a neighborhood website to a young family with two boys starting piano lessons for a price that was an amazing buy for them and considerably more than I would have netted from my commercial contacts.

We agreed to share the cost of a professional piano mover. Again, referring to Family Piano’s recommendations, we contacted Kevin’s Piano Moving (Kevin Gunter: 847-395-7048.) They were so cooperative about scheduling and their men efficiently moved the piano at a reduced fee because of the short distance.

Kudos to both Brendan Alviani at Family Piano and toKevin’s Piano Moving. I can highly recommend both.

Joan Brown, Gurnee, IL
The Packard came in today, and it is absolutely stunning. The work you and Julie did is wonderful; this piano is truly beautiful. Seeing it in my apartment nearly brings tears to my eyes. I never thought that as a student I could ever have the privilege of coming home to a piano. Thank you so much for the kindness and generosity you have shown me. I am extremely grateful.
Julius, Chicago
Katelyn has really enjoyed having the piano this summer and we have seen her playing talents skyrocket since she is no longer on the keyboard.
Satisfied Customer,
"Hi Alice, I just wanted to let you know that I am really enjoying the Jazz, Rags, and Blues book you recommended to me. Today, I started practicing the sixth one, Surfboard Boogie, and I've been practicing and playing the first 5 pieces nearly every day.
The classes and your and Dorothy's encouragement helped me out of the rut I was in.
Thank you!"

June R, Pleasant Prairie
"Thank you for taking good care of our piano (and finding the ding!), and for making the selling process simple and pointless for us."
Steve & Linda M, Gurnee
Thank you so very much for selling my piano. I was exceptionally happy with your services. I will recommend you to others as I can.
Jan D,
My mom (Pat) had a piano that belonged to my grandmother. The piano was in pretty bad shape but meant the world to my as there were many memories of wonderful times spent around the piano. When I first spoke with Alice she didnt know if she would be able to salvage it. After some hard work done by Alice and the wonderful staff at family piano my mom has her piano back. It looks good as new as plays beautifully. Alice and her staff are so compassionate, honest and hard working!! What wonderful people. Me and my mom cried the day it was delivered!! Thanks to all of you and you will always be HIGHLY recommended!!
Tiffany Von Drasek / Pat Plezia, Antioch Il
I just had one of the nicest evenings in the local area at Joplins. The staff, especially the young man that prepared my Coffee were completely delightful! The owner was very personable and she went out of her way to welcome me to her cafe. The decor is simply beautiful, classy and elegant. Chris Green and his quartet are exceptionally talented and put on a superb show. I will definitely be back and I will bring my friends to patronize this establishment.
Jacquelyen Derry,
The piano is lovely!! You did a fabulous job, inside and out. I will definitely recommend you to friends & family.
Miranda F,


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